Keep calm, here's what you can do.
You've sent him a booking request
Feel free to send booking requests to several available hosts. If the host doesn't answer, you can send him a message on the Chat to notify him. You can contact us also so we can try to call him in order for you to receive an answer.
Your booking is already confirmed.
The best is contacting your host directly by phone (tex) or e-mail. Go to "My Trips" and to "My Accepted Trips", you'll find the booking. Then, click on it in order to see his personal data (that you've already received by e-mail), that means, his phone number, his e-mail address, his postal address...
If you don't get any answer, contact us as soon as possible so we can sort it out for you.
How to contact us ? (from Monday to Friday from 10am to 7pm and Saturday from 2pm to 7pm) :
- By the Chat on our website
- By phone : +33531615790
- By text : +33757076020
- By e-mail : firstname.lastname@example.org and we'll help you out !